Real Stories from Our Community
We're grateful for the trust our clients place in us every day. Here, you'll find real stories and kind words from the pet lovers who make our work so rewarding.
Trusted by pet lovers like you
My cat George was taken back immediately and triaged in a quick time frame. Everyone was very kind, professional and caring.
VECC ER- Main
Great service and very caring staff. The wait time can be longer than expected but they do their best to help. Also depends on how much pets/animals are being admitted and the severity too. Night shift is the best
VECC ER- Main
We were taken to a room with only a 5 or 10 min wait. Staff were great.
Surgery Consultation
Staff was amazing, calm, and so helpful
VECC ER- Main
First and foremost, Dr. Quellhorst and Dr. Herr!! But the entire staff must be recognized! While I was feeling stress, anxiety, and some fear, for my dogs' well being. The entire staff made feel like my dog was in the best hands possible, and they were going to do everything in their power, to make sure he pulled through!!! And he did. Thank you very much!!! I can't tell you how much I appreciate everyone's efforts!!! Thank you!!!
VECC ER- Main
I come from a family full of veterinarians who all own an animal hospital on the East Coast. I gotta say the entire staff was professional and friendly at the same time. It's always a scary experience bringing your dog into the emergency room. I never thought I'd be away from my veterinary family but I felt right at home here. Our doctor was particularly professional and her manner was absolutely excellent given all the conditions. She was honest and candid and warm and we really appreciated her talents.
VECC ER- Main
Everyone I interacted with that day was excellent!
VECC ER- Main
Professional, knowledgeable and caring
VECC ER- Main
Every one who worked on the evening of 4/1/26. Dr. Braaten and sorry I forget everyone else's name. We were so fixated on our baby.
VECC ER- Main
I have had 3 different pets in there for emergency treatment and every one has come home with me. At the time of drop off I was fairly certain this was going to be goodbye.
VECC ER- Main


