Real Stories from Our Community
We're grateful for the trust our clients place in us every day. Here, you'll find real stories and kind words from the pet lovers who make our work so rewarding.
Trusted by pet lovers like you
I wish I could remember names. They were all great and very understanding.
VECC ER- Main
Definitely Dr. Hunter for the care she gave Jersey and the assistant that was there along the way with Jersey's recovery. ( I never got her name but she was amazing). Lastly, Fiona went above & beyond when Jersey had an accident in his carrier. She just didn't hand me a wipe/towel. She got us secure in a room and helped me clean everything up and then bagged his soiled stuff. I was very impressed with her customer service.
Surgery Recheck
Everybody's really friendly in the clinic
Internal Medicine Procedure
My cat George was taken back immediately and triaged in a quick time frame. Everyone was very kind, professional and caring.
VECC ER- Main
Great service and very caring staff. The wait time can be longer than expected but they do their best to help. Also depends on how much pets/animals are being admitted and the severity too. Night shift is the best
VECC ER- Main
We were taken to a room with only a 5 or 10 min wait. Staff were great.
Surgery Consultation
Staff was amazing, calm, and so helpful
VECC ER- Main
First and foremost, Dr. Quellhorst and Dr. Herr!! But the entire staff must be recognized! While I was feeling stress, anxiety, and some fear, for my dogs' well being. The entire staff made feel like my dog was in the best hands possible, and they were going to do everything in their power, to make sure he pulled through!!! And he did. Thank you very much!!! I can't tell you how much I appreciate everyone's efforts!!! Thank you!!!
VECC ER- Main
I come from a family full of veterinarians who all own an animal hospital on the East Coast. I gotta say the entire staff was professional and friendly at the same time. It's always a scary experience bringing your dog into the emergency room. I never thought I'd be away from my veterinary family but I felt right at home here. Our doctor was particularly professional and her manner was absolutely excellent given all the conditions. She was honest and candid and warm and we really appreciated her talents.
VECC ER- Main
Everyone I interacted with that day was excellent!
VECC ER- Main


